Appointment Policy

respecting each other's time

Missed Appointments (Effective Aug 1st 2023)

*PLEASE NOTE ALL NEW BOOKINGS REQUIRE A CREDIT CARD ON FILE AND A SIGNED CANCELLATION AGREEMENT*

Time is precious, so let's respect each others. Cancellations and No shows with less than 48hrs notice will be charged the full amount of your missed appointment. ALL missed appointments will be charged same day to the credit card provided on file. If that card can not be charged payment is required by the client within 48hrs of the missed appointment. Future bookings will not be approved until all balances have been paid.

Cancellations

In the event that you are unable to keep your scheduled appointment with me, please contact me by phone at least 48hours prior to your appointment. If you do not reach me, please leave a message on my voice-mail system. If I do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

Any exceptions to this policy will be at the discretion of Cally Essery RMT